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Val Ball's avatar

Hmm I don't understand the breakdown (7%,38%,55%), what was the question asked to get that result?

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B2Bspecialist - contact's avatar

Thank you for your comments. Actually studies show that 7% of what is communicated is through words. 38% of the meaning is through the way you are saying those words (tonality, speed, tone). Interestingly your body language says more than your words (according to the studies).

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